I have recently been thinking a lot about a potentially controversial topic, so it’s taken me a while to write about it—the complexity of a multicultural workforce—the pros/cons and the losses/rewards of nimbly managing it. When I read Malcolm Gladwell’s Outliers, I thought I had a good low risk approach for writing about the subject, but compiling thoughts cohesively together and putting them into words has more of a challenge than I expected, but here’s a stab at it.

The prospect of maximizing so much diversity is undeniably an extremely complicated challenge. Accordingly, those that can overcome it will reap the benefits and those that don’t will probably ...read more